Shipping policy

Shipping Policy

Last updated: 26 October 2026

Orders placed with Petrus Jacobus Johannes Maria Schilder are packed and dispatched from Eygelshoven, the Netherlands. This policy explains where we ship, how long delivery takes and what it costs.

Processing time

Orders are checked and packed within 1–2 business days of payment, Monday to Friday. Orders placed on a weekend or public holiday are processed on the next business day. If an item is temporarily unavailable we contact you by email before cancelling or splitting the order.

Delivery times

Netherlands: 1–3 business days after dispatch.
European Union: 3–7 business days after dispatch.
Outside the EU: 7–14 business days after dispatch, subject to customs clearance.

These are estimates, not guaranteed dates. Carrier delays, public holidays, customs checks and severe weather can add time.

Shipping costs

Shipping is calculated at checkout before you pay:

Netherlands: $9.95 per order, tracked.
European Union: $14.95 per order, tracked.

All prices and shipping charges on this store are shown in US dollars (USD). Your bank may apply its own conversion rate if you pay with a card issued in another currency.

Tracking

Every parcel is sent with a tracking number. You receive the link by email as soon as the carrier scans the parcel, usually within one business day of dispatch. You can also follow the delivery from the order confirmation page.

Customs, duties and import taxes

Orders shipped inside the European Union do not attract import duty. For deliveries outside the EU, any customs duty, import VAT or handling fee charged by the destination country is the responsibility of the recipient and is not included in the price paid to us.

Incorrect address

Please check the delivery address at checkout. If you notice a mistake, email us immediately. Once a parcel has been dispatched we can ask the carrier to redirect it, but we cannot guarantee that the request will succeed. Parcels returned to us because of an incorrect or incomplete address are refunded minus the original shipping cost.

Lost or delayed parcels

If tracking has not moved for five business days, contact info@pjjminnovate.shop and we open a trace with the carrier. If a parcel is confirmed lost, we send a replacement or refund the order in full.